Zalora Order Tracking – Check all the Details of your Orders

Launched in 2012, Zalora is Asia’s most famous online e-commerce store and offers its services in seven countries, including the Philippines, Singapore, Indonesia, Malaysia, Hong Kong, Taiwan, Thailand, and Vietnam. The people of Southeast Asian countries have developed a sense of buying online, and Zalora has uplifted the ease of online shopping. In this article, we will be talking about Zalora Order Tracking to let you know how you can track your logistics bought from the Zalora store.

How to track orders placed on the Zalora store?

Tracking your orders in the ZALORA store is quite easy. Once you place an order, you will be given the authority to track all the shipping details of your logistics. It usually takes 24 hours for the company to give you shipping details through the Zalora order tracking page. Once, you have reached the timeline, then you should follow the method mentioned below to get all the information.

1- First step

You will have to enter your Zalora account by logging in. If you’ve forgotten your login credentials, then the company provides you with the facility of restoring the password by clicking on the ‘FORGOT PASSWORD’ link.

2- Second Step

Once you successfully log into your Zalora account, you will be shown all your data on the dashboard. However, you will have to go to the order section where you will be shown all the recent. Click on the order that you want to track. Once you click on the order, you will be given a Zalore tracking number, which will be used for tracking.

3- Third Step

Our website ( provides tracking services. All you will have to do is to put your Zalora tracking number into the bar shown at the top of this page and get all the information about your order.

Delivery Failure

People seem curious to know what will happen if the delivery fails for any reason. The Zalora tracking company will make three attempts to deliver your parcel. If you are not available on the first attempt, then the company will make a second attempt to ship your courier, parcels, or logistics to the mentioned address. Make sure to be in touch with the company once you’ve placed an order so that inappropriate conditions can be prevented.

Contact Details for Zalora Order Tracking Company

If you have any sort of problem while tracking your order or facing shipping-related issues, feel free to contact the company’s official team so that your issue can be solved. Below are the contact details.

1- Zalora order tracking Singapore

Phone: +65 3157 5555


2- Zalora order tracking Malaysia & Brunei

Phone: +603-2035 6622



3- Zalora order tracking in Indonesia

Phone: 021 29490100



4- Zalora order tracking in the Philippines

Phone: 02-513-0373


Frequently Asked Questions

Can I cancel my Zalora order?

Yes, the company gives customers the freedom to cancel orders. Make sure to inform the support about the cancellation of the order so that they don’t pack and ship your order.

Does Zalora have shipping fees?

The company does incur some additional delivery fees. The price per item varies, and the country and location of your order will have a significant impact on the shipping costs.

How do I track my order from Zalora Philippines?

You will have to log in to your Zalora account and get the tracking number from there. To get all of your package details, enter the tracking number in the tracking bar specified at the top of this webpage.

How can I get my Zalora tracking number?

Your Zalora account has your tracking number. To trace the delivery of your package, log in and acquire your tracking number.

How long does it take Zalora to deliver to the Philippines?

Usually, Zalora takes 1 to 3 working days to deliver parcels and products all over the Philippines.

Does Zalora deliver on weekends in the Philippines?

The company processes orders till 3 pm on weekends. If you place an order before 3 pm, then the company will ship your order on Sunday. If you place the order after 3 pm, then the processing of the order will start on Monday. 

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